KPIs Rule 3. Don't measure what's interesting, measure what's relevant
Only what's relevant really matters. KPIs being interesting only are useless and won't receive serio ...View More
Never mix up Feedback, Judgement and Praise
There are significant differences between Feedback, Judgement and Praise. Once companies diffuse the ...View More
Do your Job Ads attract or select?
Most Job Ads preselect potential candidates. They communicate narrowly defined critera. In cases of ...View More
KPIs Rule 5. What does not reflect Customer Value is a kind of Waste
Even though formally being required, reports and KPIs not reflecting customer value tend to be a sor ...View More
Learning in an agile Context
In an agile context, filled with uncertainty, complexity and dynamic learning is equal to work and v ...View More
KPIs Rule 1 & 2. You could measure anything, but you can't
Basically everything in HR could be measured and expressed in terms of KPIs – somehow. In most cases ...View More
Forced Ranking. Good or bad Idea?
Forced Ranking is ok in case of divided labour. However, in teams with high level of task and social ...View More
To have or to be a Talent
There are different ways to understand talent in organizations. Whether you consider people having o ...View More
KPIs Rule 4. There is a difference between Feedback and Control
Whether KPIs are used for either feedback or control will lead to completely different (sometimes dy ...View More
Write your own Shackleton Job Ad
In 1914 Ernest Shackleton published the most legendary job ad. It could serve as a bueprint for jobs ...View More